Know what your users need
before they tell you
PulseRadar synthesizes every support conversation, feedback session, and churn signal into prioritized product intelligence — delivered weekly.
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Weekly synthesis · Apr 14–19
Acme Corp · 23 signals processed
CSV export silently drops rows > 10k
8×SSO provisioning fails on Azure AD nested groups
5×No bulk delete in admin — workaround requests trending
6×Narrative
Data integrity is the dominant theme this week. Export reliability and bulk operations are blocking enterprise expansion conversations — prioritize before next QBR.
The problem
The signal is there. You're just not seeing it.
Support tickets pile up
Your team reads hundreds of conversations. Patterns get lost. Only the loudest issues surface — not the most common ones.
Feedback lives in silos
Intercom, Slack, calls, emails — insights scatter across tools. Nobody has the full picture. Roadmap decisions are made on gut feel.
You find out too late
By the time a problem shows up in churn metrics, it's been in support conversations for weeks. The signal was there — buried.
How it works
From raw conversations to product decisions
Connect your tools
Link Intercom, Zendesk, Slack, or any webhook source in minutes. PulseRadar starts listening immediately — no configuration required.
AI clusters the signals
Every conversation, ticket, and message is analyzed, deduplicated, and grouped into themes. No manual tagging. No keyword lists.
Get your weekly brief
A prioritized synthesis lands in your inbox and dashboard: what's breaking, what's trending, what needs your attention now.
Sample output
This is what your team wakes up to
Synthesis report · Week of Apr 14–19, 2026
Acme Corp · 31 signals · 4 clusters
Generated by PulseRadar
2 critical issues
Bulk import silently truncates at 5k rows
11 enterprise accounts reported data loss during CSV imports. The 5,000 row limit is undocumented and no error is shown — users discover missing data after the fact.
SSO breaks on Azure AD nested groups
Users in nested Azure AD groups cannot authenticate. Affects 3 prospect deals currently in trial. Workaround exists but requires manual admin intervention.
Webhook delivery silently fails on 5xx
No retry logic on failed webhook deliveries. Customers using Zapier/Make integrations lose events without notification. Feature request for dead-letter queue trending.
No audit log for permission changes
8 accounts on enterprise plans asked about audit trails for role changes. Two accounts flagged this as a blocker for their SOC 2 compliance review.
Executive narrative
Enterprise reliability is the dominant theme this week. Data integrity (bulk import truncation) and authentication (SSO nested groups) account for 58% of signal volume and directly threaten 3 active expansion conversations. The webhook reliability issue is lower volume but disproportionately affects power users most likely to refer. Recommend unblocking SSO and import issues before this week's enterprise QBR.
Integrations
Plugs into the tools your team already uses
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Why different
Built to decide, not to explore
Synthesis, not aggregation
We don't count tags or keywords. Claude reads your conversations the way a senior PM would — finding the story, not just the stats.
Deduplication built in
The same bug reported 15 ways gets clustered into one signal, ranked by true frequency. No duplicate noise in your brief.
Context-aware severity
A bug blocking 3 enterprise deals ranks higher than a cosmetic complaint from 50 users. We weigh impact, not just volume.
Weekly cadence, not infinite dashboards
One brief per week. Actionable, prioritized, short. Built for teams that need to decide — not teams that need to explore.
Pricing
Simple, signal-based pricing
Start free. Scale when you need it.
Starter
For solo founders and small teams getting started.
- 1 integration
- Up to 200 signals / month
- Weekly synthesis brief
- Email delivery
Growth
For teams ready to make data-driven product decisions.
- 5 integrations
- Up to 2,000 signals / month
- Daily synthesis option
- Slack delivery
- Custom severity rules
- Team seats (up to 10)
Scale
For larger teams and enterprises with complex volumes.
- Unlimited integrations
- Unlimited signals
- Real-time processing
- Custom AI instructions
- SSO / SCIM
- Audit logs
- Dedicated support
FAQ
Common questions
Intercom and generic webhook ingestion are live today. Zendesk, Slack, PostHog, and HubSpot are in active development — email us if you need early access.
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Your users are already telling you
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